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Frequently asked questions

Straight answers about booking, pricing, service area, and what to expect from Screen Machine. New to the process? Start with how it works. For deeper guides, visit our blog.

Common questions

Everything here reflects how we work today—if your situation is unique, reach out and we will point you in the right direction.

Where does Screen Machine provide service?

We serve homeowners, landlords, and commercial clients across Delaware, Maryland, and Virginia (Delmarva and nearby Virginia communities). If you are unsure whether your address is in range, submit a booking request or call us and we will confirm.

How do I get a price before you come out?

Use the self-estimator on the home page to describe your screens and preferred options. You will see a clearer picture of scope and cost before we schedule. A service visit is subject to our minimum service call of $175, which we explain when we confirm your appointment.

What types of screen work do you handle?

Common requests include window screen repair, new custom screens, storm door install, porch rescreening, plus premium mesh upgrades. See our premium screen options for fiberglass, pet-resistant, solar, allergy guard, stainless steel, and copper-style choices.

Do you work with HOAs, apartments, and commercial properties?

Yes. Property managers and associations can use our commercial quote flow for bulk repairs, common-area porch work, and coordinated multi-unit scheduling.

Are there discounts?

Neighbors who book the same service window can each save 10%. Veterans, active-duty service members, and police officers receive 10% off; senior citizens receive 5% off. Mention the discount when you schedule so we can apply it to your job.

What if I am not confident measuring my screens?

The booking form lets you flag that you would like help with measurements. We can follow up and plan an in-person check so you are not guessing on sizes or frame details.

How quickly can I get on the schedule?

Timing depends on season, route density, and job size. The fastest path is to complete the self-estimator with accurate details and your preferred dates—we respond to confirm availability and next steps.

How do I reach you by phone?

Call 302 437 5801 for questions that do not fit the form. We still recommend the estimator for the most accurate quote for standard residential work.

Ready to book?

Use the self-estimator for a structured quote, or call if you prefer to talk it through first.

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